Worldwide Network
FAQ
Question: Are phone calls with an assistance coordinator refundable?
Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.
Worldwide Medical Network
Euro Asistencia provide world-class medical assistance services for the largest names in international health insurance industry.
With about 37 700 medical providers, AP's medical and travel assistance network is capable to cover the whole world.
We handle over 180 000 files per year, delivering the best class medical assistance, assisting travelers around the globe and reducing costs for our corporate clients. We do Third Party Administrative support in 74 countries for more than 68 companies.
Direct Billing Services
Euro Asistencia Direct billing network provides convenience to international expatriates or local staff in 77 countries.
Euro Asistencia direct billing network consists of more than 10 000 medical providers worldwide.
Euro Asistencia’ network in Eastern Europe, Balkan States and all CIS Countries like Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyz Republic, Moldova, Spain, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Georgia and Mongolia is the largest and most professional direct billing network in these areas, and it includes more than 11 754 direct providers.
Euro Asistencia arrange direct billing for:
- Outpatient services (out-patient Maternity and dental benefits may also be arranged within our network)
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Inpatient (Hospitalization and surgery) services
- Emergency cases
How it works for the member:
- The member presents his membership card to the reception of the clinic
- The member pays relevant co-payment or deductible
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The member gets cashless services
