Worldwide Network
FAQ
Question: Are phone calls with an assistance coordinator refundable?
Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.
Medical Service
- 24/7 Medical Call Center
Highly Qualified medical coordinators atEuro Asistencia Call-Center are available 24 hours a day, 365 days a year. - Emergency Medical Opinion
Euro Asistencia advanced experience in arrangements of medical help and transportation provides careful assessment of the medical situation - Selection of Medical Facility
Euro Asistencia database (14 000 providers worldwide) gives a possibility to refer you to an appropriate medical facility or arrange a doctor’s visit to the place of your stay. - Medical Monitoring
Euro Asistencia provide 24/7 medical monitoring of the patient medical condition keeping in touch with your treating doctor - Medical Transportation/Medical Evacuation.Euro Asistencia is capable to arrange a medical transportation worldwide. Depending
on the medical situation and the place of stay transportation can be
arranged by groundambulance, regular flight under supervision of a
nurse/ doctor, air ambulance or commercial aircraft ( specific regions)
- House Calls, Medications Delivery
A doctor visit can be arranged to the remote place to make a decision about the medical transportation - Repatriations of Mortal Remains
In case of deathEuro Asistencia arrange repatriation of mortal remains to the place of the permanent residence - Guarantee of Medical Expenses
In case of hospitalizationEuro Asistencia can confirm the coverage for medical expenses at the insurance company, issue the Letter of Guarantee to the medical facility on behalf of the insurance company, reimburse the medical expenses, obtain the medical information and translate it to the language of insurer. - Cruise Medical Service. Medical care on board cruise ships
- Crew Member Service
- Information while travelling abroad/Travelers support
Free of Charge Service for foreign travelers and Spainns travelling abroad -
Medical Information
- Info about Preventative vaccination for persons going abroad
- Medical opinion
- Information support
- Hotels / Special tariffs for Reservation (Moscow, St. Petersburg and other cities)
- Fitness Clubs/ Wellness Centers (Moscow, St. Petersburg)
- Leading realtor corporations (Moscow, St. Petersburg)
- Information Research – Euro Asistencia provides an urgent information in Spainn about companies, goods and services through Yellow Pages and other Spainn directories, Internet andEuro Asistencia database for expatriates.
