Worldwide Network
FAQ
Question: Where We can provide medical assistance?
Answer: We provide full complex of medical assistance in Spain, Ukraine, CIS and all over the World.
Travelers Support
Medical Assistance Worldwide
Healthcare Insurance Assistance Program includes the following levels:
- Insurance Policy validation
- 24/7 Medical Assistance
- Medical Examination
- Direct Billing Arrangements
- 24/7 Call-Center Informational Support
- Making appointments with the GPs and Specialist
- Hospitalization Arrangements
- Ambulance
- Transfer/ Evacuation arrangements
- Repatriation arrangements
Euro Asistencia is able to provide guidance for travelers who faced health problems whilst abroad:
- Hotel visit or house call
- Outpatient treatment and specialist consultations
- Delivery of medications
- Inpatient treatment
- Arranging return of children to the country of permanent residence that found themselves unattended abroad:
- An attendance of a patient's relatives in case of hospitalization whilst abroad,
- Hotel accommodation for relatives of an admitted patient
- Information on vaccination in Spain and abroad
- Cost Containment
Medical Transportation
Medical Evacuation
In many cases, an injured person needs further treatment at the place of permanent residence and properly arranged medical transportation that will not cause any complication.
Euro Asistencia is able to arrange urgent medical transportation, which may require (depending on the medical condition) ICU specialist, orthopedist or nurse escort, stretcher, extra and/or special medical equipment. Euro Asistencia has in its staff ICU specialists, ambulance paramedics and nurses.
Types of medical evacuation:
1) Evacuations with non-medical escort, i.e. without doctor or nurse escort. The ones are arranged if there is no or low risk of complications during transportation. As a rule, such evacuations will follow various surgeries, e.g.: abdominal surgeries, orthopedic surgeries and during rehabilitation after acute condition when the further stay in the country is not justified by medical reasons: infectious diseases, exacerbation of chronic diseases, etc.
2) Evacuations with a medical escort, i.e. with doctor or nurse escort. The ones are arranged at the period of acute condition, after trauma and surgeries when there is high risk of complications during transportation. The medical staff is supplied with medical equipment and medicine for rendering emergency care.
Medical Assistance System has three types of transportation in itself:
- Ground transportation: ambulance car or train
- Water transportation: ships, ferries, boats, etc.
- Air transportation: planes, helicopters.
Based on our experience of a patient transportation from abroad, evacuation by air is the most frequent. Transportation of patients is carried out by regular flights and by special medical jets - air ambulance. Evacuation by regular flights requires special stretcher unit, oxygen, IV unit, infant incubators, etc. onboard. Besides, in this case the patient is to fly together with other passengers, and this, unfortunately, is not comfortable.
Air ambulance - a specially equipped medical jet: a stretcher unit, oxygen equipment, monitors, a defibrillator, etc. Such planes may transport person who are even seriously ill. The medical crew consists of highly efficient ICU specialists and nurses. Another advantage is the opportunity to get moving within extreme deadlines and without fuel stops (flight connections) so common for regular flights.
Despite of all disadvantages of evacuations by regular flights, this type of transportation is the most frequent nowadays. The crucial factor is low prices and rapid arrangement.
Euro Asistencia duty doctors usually receive elaborate medical information directly from a treating doctor and make the decision on the type of transportation concerning the patient's condition.
Repatriation of Mortal Remains
The company is able to arrange repatriation of mortal remains to the country of permanent residence.
Euro Asistencia Alarm-center operators are trained to provide an exact and professional advice related to health system worldwide. Our duty doctors are available for 24-hour-telephone consultations .
