Worldwide Network
FAQ
Question: Are phone calls with an assistance coordinator refundable?
Answer: It mainly depends on the terms of your policy, but the first call is usually refunded by your underwriter. Besides, there are toll-free telephone lines in some countries which you can utilize to communicate with your assistance company. These numbers must be also included in your insurance policy.
We are now ISO 9001 certified!
Euro Asistencia - has now been certified to the ISO 9001:2008 standard of quality. Ever since 1997, we have been building high quality assistance service, which has now been formally recognized by the International Organization of Standardization (ISO), implemented here inSpain by Euro-Progress.
ISO 9001 is the most comprehensive level of certification, recognized by 90 countries around the world. Euro Asistencia № РОСС RU.И889.04ФГФ0/СМК.ЕП.09.12 - 0000024