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FAQ
Question: How can I receive reimbursement for the telephone calls?
Answer: Please, contact your telephone operator and ask for a detailed bill for the period of your stay abroad to be refunded by the insurance company for telephone communications.
Healthcare in Croatia
The healthcare system in Croatia is controlled centrally. The state owns hospitals and the county governments own the medical centres. The Minister of Health has a wide brief. He is responsible for legislation, the annual national health plan, monitoring health status and health care needs, modifying standards in healthcare facilities, supervising training, hygiene inspections, setting the quality of food and drugs and educating the nation in healthcare.
Doctors
Patients are free to register with the doctor of their choice. GP’s operate like private doctors within the Croatian healthcare system and they often ask for cash up front before giving treatment. GP’s in Croatia are more experienced in trauma and emergency care than their western counterparts and only a third are experienced in general practice.
Health Centres
Every municipality has a health centre
plus a network of primary health
care units. Health centres give general care to the whole of the
municipalities’ population, gynaecology and dental care. In addition, they are
bound to provide people with emergency treatment, diagnostic services and
health education. Remote rural health centres also offer specialist outpatient
care, which is supervised by a hospital. Some also provide maternity and
short-term inpatient facilities.
Hospitals
Hospitals are located in all major cities and towns. They are mainly financed through contracts with the Croatian Health Insurance Institute. Hospitals are categorised into general and specialist hospitals. Both types of hospital have outpatient facilities.
General hospitals provide care and treatment for obstetrics and gynaecology, internal medicine, surgery and inpatient care for children.
Specialist hospitals provide treatment and inpatient care for specific disease and chronic illness.
Polyclinics
Polyclinics provide specialist consultations, diagnostic and rehabilitation services. They are linked to general hospitals. Private polyclinics are growing. Patients need a doctor’s referral to the polyclinic.